As a workaround as you troubleshoot this problem further, please capture at the highest setting that does not drop frames and continue editing in Studio.Ĥ. The problem may be due to a slow CPU, too many task running causing Studio's capture module to not get enough CPU cycles or low USB bandwidth (for USB capture devices). If frames are no longer being dropped, then there is a bandwidth problem. Select the MPEG preset and lower the Datarate.
Reduce the capture quality setting: This is just a test to see if lowering the capture quality will reduce or eliminate dropped frames. If there is a newer version of Studio available, you will be prompted to download it.ģ.
#PINNACLE STUDIO 20 PHOTO DROP MONTAGE SOFTWARE#
You can do this in Studio by clicking on the Help pulldown menu and then clicking on Software Updates. Latest version of Studio: As a general troubleshooting rule it is always best to begin by making sure you have the latest version of Studio installed. This is extremely important if you have a USB capture device (510-USB, 710-USB, Dazzle DVC 100 etc.)Ģ. Current version of Windows: Make sure you have the latest Windows Service Pack installed for your operating system. This document covers the most common causes of the problem.ġ. Dropping frames typically indicates that the computer is having difficulty handling the data bandwidth required to transfer the video from the camcorder/VCR, through the system to the hard drive, so the problem could lie with issues like the CPU speed, the throughput of the USB port, the data transfer rate of the hard drive, etc. There are number of reasons for frame loss during capture.